We offer our clients a wide array of services that are sure to improve their lives, but it’s important to remember how much they do for us as well. After all, without clients, there is no work to be done. You have to ask yourself: am I doing a good enough job at thanking my clients?
It’s a relatively simple thing to do; you begin by thanking them for meeting with you. This recognizes that they might be pushing themselves out of their comfort zones, but you appreciate them just the same.
Then, you can take it a step further. Remember the little details, like when you’ve been working with them for a year. Celebrate these events with your clients, and remind them how much you value them. Or, send them a thank you note. There is no better way to share appreciation than with a hand-crafted letter. In these instances, a little goes a long way.
By making this a priority, you will be able to foster relationships meant to stand the test of time. Through building positive relationships outside of your services alone, the work you complete together will be more valuable for everyone involved.