You want your customers to be happy. You make them a priority (and well you should). But don’t forget about who interacts with those customers: employees. Happy employees are 10% more productive than unhappy employees. So how do you make employees happy? We’ve collected 5 tips for keeping employees happy.
- Keep your employees in the loop. Keeping secrets from your employees is not the best practice. People like to understand the work they’re doing and why they’re doing it. Try to give your employees the big picture, instead of doling out meaningless tasks. Your employees will appreciate your trust in them.
- Work-life balance. Happy employees do something other than work. Let your employees have a life outside of their job. Stress the importance of a work-life balance to your employees so they don’t start to resent the job they have.
- Flexible work options. This may not be something every company can do, but try to offer flexible work options. Let someone come in from 10-7 instead of the usual 8-5. Allow working from home on some occasions and be lenient about scheduling. As long as employees are doing their work, flexible options make them happier.
- Recognize success. If you are the kind of boss that only comes around when there’s a problem, there’s a problem. Make sure you reward employees for their hard work, even if it’s just stopping by their office to say “good job” or sending an email to the company identifying the success. Employees want to feel like they matter and their work will not go unrecognized.
- Respect. This may seem obvious, but respect your employees. Treat them how you would want to be treated. It may be hard to see things from their point of view, but try to understand where they’re coming from. Allowing employees to be autonomous usually makes them more satisfied in their job. They will then respect the job and respect you in return.
Take these tips and see if your employees become more productive. I have a feeling they will.
What tips do you have for making employees happy?